Help! I tried to switch ISP and now I have no internet: Using 4G and/or 5G for home broadband
This guide is aimed at users in the United Kingdom. Experiences in other jurisdictions may vary. I have included details why I started using 4G for internet access in case anyone finds it entertaining. If you are only interested in the practicalities then feel free to skip the "My story" section. My story I recently made a critical error. After staying with the same ISP 5 years I arranged to switch ISP immediately before Christmas. Earlier in the year, my existing ISP had tried to charge me for additional services I did not and could not receive. I don't regret trying to switch but my timing could have been better. With my switch due to go ahead on December 23rd inevitably the process did not go smoothly. I ended up with no internet over the Christmas period and eventually cancelled the switch because I sensed the process was going to drag on. For those who are not from the UK. The majority of domestic phone lines in the UK are run by a company called Op